Customer service desk

Our team can provide you with a wide range of helpful information, including carparking assistance, the loan of wheelchairs and hire of pushchairs and mobility scooter charging.

Phone enquiries are welcome on +64 6 358 1989.

Alternatively you are welcome to contact us through our website here or on our Facebook page HERE.

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Parents' rooms

Our Parents’ Rooms are child friendly spaces designed for your parental convenience. They are equipped with microwaves, toddler toilets, change tables and screened seated areas for your feeding privacy. All parents and caregivers are welcome.

Parent rooms are located:

  • near the Foodcourt, beside Tank
  • opposite Farmers, between Stevens and Laser Clinic
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We're breastfeeding friendly!

Please feel free to breastfeed your baby anywhere in the centre, however, if you’d like somewhere more private, we welcome you to use our parents’ rooms.

Parent Parking

There are 8 parent parks available on the middle and top deck of carpark 2, closest to Farmers, entry from Princess St, Ashley St or Donnington St.


Our toilets are located:

  • near the Foodcourt, beside Tank
  • opposite Farmers, between Stevens and Laser Clinic

Both toilet locations have accessible toilets.

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Kiwi Property’s sustainability programme has been operating for more than 16 years and is an important part of our value proposition.

Like many companies, when we embarked on our sustainability programme, we started with a focus on implementing environmental initiatives that would reduce operating costs and allow us to tread more lightly on this planet.

Today, we deliver for our stakeholders by taking a holistic approach to investment management, with a focus on commitments across people, plant and profit.

You can read or download our 2019 sustainability report HERE.

EV charging

Plug in your electric vehicle and charge for FREE while you shop.

Four electric vehicle (EV) charging stations are available at The Plaza. Both Type 1 and Type 2 are located in the Ferguson Street carpark, next to the foodcourt entrance.

Also available on site are four Tesla electronic car supercharge stations. These are located on the ground floor of the Ferguson street carpark, next to the upper level ramp.

A free eBike lock dock & recharge station is also available and is located on the ground floor of the Ferguson street carpark next to the upper level ramp.

Download the Bikeeapp at to use this station. To recharge, BYO charger.

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Accessible, 65+ Parking

Giving all of our customers the opportunity to shop, dine and be entertained is important to us. We have a separate accessible bathroom in each of our toilet areas, as well as dedicated accessibility parks.

Our accessible parks are located on the ground floor levels of both of our carparks.

Cars parked in clearly marked accessible parks without an appropriate permit are liable to be ticketed.

For more information about parking and transport, click here

Free KiwiWiFi

We have free KiwiWifi available for you to use while visiting the centre. Simply find “KiwiWIFI” on your available WiFi networks and hop right in.

Terms of use apply.