As the Christmas season approaches, we find ourselves caught in the delightful whirlwind of festivity and joy. Amid the glittering lights and cheerful carols, we understand that navigating the hustle and bustle of holiday shopping can be a task in itself.

In the spirit of making your Christmas a touch more joyful and a lot less stressful, we’ve gathered some invaluable tips for visiting our centre. Whether you’re navigating the gift aisles, planning festive feasts, or simply soaking in the merry atmosphere, The Plaza is here to guide you with practical advice to ensure your holiday shopping experience is filled with ease and delight.

For every Christmas, let The Plaza be your partner in turning the holiday frenzy into a joyous and seamless celebration.



When to visit:
With an increased amount of people choosing to shop at this time of year, naturally we have an increased traffic flow throughout the centre and the carparks. It’s important to note that sometimes the traffic is from a large visitation to our carparks, however sometimes the traffic is on the surrounding streets and in traffic light phasing; something we have limited control over. If you want to make things easier then we recommend the best time to visit is when we open each day (see our opening hours here) and in the two hours before we close. We find our quietest days are on Monday and Tuesdays in the morning or on our late nights. Our busiest times are during the weekends and lunchtimes every week day. For your convenience, we have also extended our hours to provide more time and flexibility for you to find that prefect Christmas gift. See these here.

Where to park:
We have a variety of carparks, which are accessible to different areas of the centre, but we’ve outlined the key areas you might wish to visit at this time of year.

  • If you’re looking for Countdown then we recommend parking in Carpark 1, entry from Ferguson Street.
  • If you’re looking for Farmers, we recommend parking in Carpark 2 entry from Princess Street.
  • If you’re looking for help and assistance, the park closest to our customer service desk is Carpark 1, entry from Ferguson Street or Fitzherbert Avenue.
  • And if you’re looking for Santa, our closest carpark to his hangout spot Carpark 2, entry from Princess Street.

How to get here and how to find a carpark:
You can view our centre map here for directions.

What to do:
Santa is here from the 2nd of December  – you can book your visit here

Gift Wrapping will be on offer for a gold coin donation, find out more here.

Other festive activities will be popping up, see what’s happening in the centre here.

Making your day stress-free!
Remember to have a great breakfast or coffee to start your day right! Coffee is FULL of goodness to get those endorphins pulsing, and you can grab a coffee and bite for breaky from Columbus Coffee, Donut King, McDonald’s, Muffin Break and The Plaza Cafe.

We’re also here to help from 9am every day, please feel free to call our customer service team on 06 358 1989, otherwise, feel free to chat to us here on our Facebook page.

Please remember to be patient and kind to everyone you meet! Our lovely retail staff and centre teams will do their best to look after you.

At Christmas, it shouldn’t be about stress and worry. Christmas is about sharing with and giving your time to family, fur family, friends and loved ones, and however we can, or however you do it, we’re here for every Christmas.

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